Guest friend information technology (Shenzhen) Co., Ltd.   

Through the management of customer data, the core helps enterprises to manage customer relationship, and ultimately enhance the efficiency of enterprises.
The management of structure 1: points - records management of various customer information and transaction information.
The management of 2: line is process management, namely, flow process, staff work process, marketing activity process, customer life cycle management and so on.
3: Surface Management - the management of the entire marketing activity consisting of dots and lines, and providing direction guidance and decision basis for decision-making in sales and marketing management.
The main function module 1: market management module - system customer data analysis, providing differentiated market information and sales forecasting function;
2: sales management module - provide diversified trading methods and sales process management;
3: Service Module -- call center, service flow management, etc.
4: market analysis module customer group analysis, marketing analysis, competitor analysis and so on, market related factors management analysis;
5: system setup module - setting up the basic information and attributes of the system.
(two) guest friend CRM features
1: combined with the advanced customer management concepts in Europe and America, it is developed based on the actual situation of Chinese enterprises.
2: the function is comprehensive and practical, the function covers all aspects of the enterprise and customers, and from the reality of enterprises, it meets the needs of enterprises in an all-round way.
3: easy to use, simple operation interface and clear process, only need to understand the basic computer operation can be used, at the same time simplifies the enterprise's workflow and workload;
4: flexibility, system design, fully consider the difference between different enterprises, enterprises can according to their actual situation through the system settings to make the software conform to the actual situation of the enterprise;
5: good integration, which can be integrated with related software according to the needs of enterprises, while ensuring the stability and security of integration.
6: excellent service capabilities, customer friends will provide excellent service for customers.