Dream Basha female fashion E-commerce   

        telephone consultation description
7x24 hour service hotline:
ordering hotline  :400-716-2828                 
return policy

dream Basha risk free shopping, we promise to customers receive the goods within 30 days from the date, if the goods are not satisfied, as long as the goods without the use of labels, accessories, gifts, complete, we will provide unconditional return service.
the following situations shall not handle the return:
1.  has been washed or use of the goods;
2.  the lack of goods, with gifts attached to
3.  quality problems of non commodity own gifts;
4.  non quality problems of the bra, invisible bra and underwear and other personal care and health supplies;
5.  for non normal the use and storage of lead to the quality of the goods;

1. cosmetics return: we guarantee that the commodity purchase channels and the quality of the non formal, quality and shelf life (which has expired or is about to have period 2 months), cosmetics and personal care products shall not return. If that question on the quality of the goods in the process of use, please report issued by the national quality inspection, we will be dealt with in accordance with the legal provisions of the state.
2. because of personal preference (odor, color, type, appearance) and the skin of different individuals required returns will not be accepted.
3. if you found acceptance commodity packing box is damaged, and the parcel goods has breakage, shortage, error or surface quality problem, please site refuse parcels or calling customer service contact. Otherwise the goods after receipt, we were unable to identify causes, not handle the return.


1, the same paragraph of goods replacement of size, color, choose to apply for a replacement.
2, for the replacement of other items, choose for return, re order need to replace the goods can be. Multiple items in the order
3, some need to be replaced, some need to return, please select for return, all the goods be returned, re order need to replace the goods can be.

广州仓库地址：
邮编：510470
收件人：梦芭莎 收
地址：广州市白云区人和西城工业区同富路13号D栋3楼
电话：00861-55957-16217             95013-2193-5131
上海仓库地址：
邮编:201608
收件人: 梦芭莎收
地址:上海市松江区新桥镇申港路3802号A4幢
电话:00861-55957-16217              95013-2193-5131 　　　　　　
北京仓库地址：
邮编:101300
收件人:梦芭莎收
地址:北京市顺义区南法信镇南陈路南法信段12号
电话: 00861-55957-16217             95013-2193-5131 
(早上8:00-凌晨1:00 国定节假日同) 

退款方式

发生退货后我们会将款项退入您的银行帐户中,必 Must I bring a bank card to accept the refund, systematic account pairing, the pairing is successful can provide customers a refund. 请与梦芭莎客服中心联系00861-55957-16217 ,经客服工作人员核实后将为您办理退款.

退货注意事项:
1.退回商品与服务单商品一致.
2.商品有良好的外包装,未经过度使用,未经水洗,配饰、标签(包含赠品)等齐全.
3.如原订单有使用礼券支付，将优先退至银行账户，礼券在收到您退货后2个工作日添加到帐，到帐后30天内有效;若是订单非质量问题而拒收的，则原单中使用的礼券作废.
4.如果订单中部分金额采用梦芭莎现金账户余额支付,在办理退款时,此部分金额仍退回至梦芭莎帐户中.

梦芭莎秉承"以客户满意为中心,以诚信服务为准则"的宗旨为客户提供最优质的商品及服务,对于欺诈行为,梦芭莎将保留依法追究法律责任的权利.本规则最终解释权由梦芭莎所有。