Introduction
- quality and service commitments - - 1, Heshan creative CI planning company - the Department of fashion design will be firmly committed to the commitments made in the contract for apparel and apparel processing contracts, ensure the faithful execution of contracts, and undertake the quality, service obligations and responsibilities stipulated in the contract. 2, our company guarantees that the quality of the product is consistent with the quality of the sample approved by the customer. If there is any product quality problem, our company is willing to bear the corresponding liability for breach of contract and propose solutions. 3, after encountering technical and after-sale services, we will answer and deal with customer problems in a timely manner through professional technical service personnel. Provide the buyer with the relevant data, situation and technical data of the garment, and provide technical services and free consultation for the users before and during the sale. 4, because of the quality problems caused by our company or the garments that are not made according to the size, our company is responsible for the repair, and the cost will be borne by our company. Clothing and apparel worn by the supplier without approval are not included in the rework. 5, confirmation is not part of the quality of the product itself. For example, improper washing and poor maintenance, we will explain the reasons to customers, take a series of remedial measures according to the situation, and pay services according to the specific circumstances. 6, products such as the following problems: zipper damage, deduction, slotting, leakage line our company is responsible for life-long repair. 7, for customized units. We will archive computers in order to facilitate the need for services. 8, in the process of delivery and delivery, our technical personnel will answer customer questions and consult according to the needs of customers. After delivery, the two parties will make a centralized repair and technical solution after the agreed time (usually within 3 to 10 days after shipment). 9, our company can also sign long-term supply agreement with customers, pre deposit raw materials, so as to ensure that the color, texture and price of the products needed by the buyers remain unchanged and supply in time. 10, the company implements 100% customer satisfaction project to meet customer's needs and provide 31 degree full service. The contents of the 11 and above commitments shall be based on the contractual agreement signed by both parties. 12, specific questions welcome to inquire. A kind of
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