Gothic (self-employed)   

Gothic main products: sports shoes, casual shoes, best shoes, cotton shoes, football shoes, canvas, the gap between the current service work is shown in the following: 1: service personnel in the service process of the company's provisions are not strict implementation, the attitude is stiff. 2: the initiative to solve difficult problems for users is not strong enough. The reasons for the service personnel's practice are the following reasons: 1: the concept of work guidance is not uniform. It is understood that many people on the "all for users" and the interests of the company, the company's two aspects of how to integrate in the work of the lack of understanding, "all for the user" to understand that "to meet all the requirements of users." Or go to another extreme: "users have nothing to do". 2: the connotation of service concept is incomplete and impermeable. In general, we understand that "users are always right" and equate them with "others are always right". because