Introduction
Guangzhou Nuo Cai Digital Products Co., Ltd. is a professional company that integrates R & D, production and sales of universal printers. It is a pioneer in the development and production of universal printer in China. It has accumulated rich experience in the field of universal printer. With the support of EPSON, Intel and other famous manufacturers, the company has successfully developed a series of universal printer models including A2, A1, B0 and so on, which can meet the needs of high quality image output in many industries. Guangzhou Nuo Cai is one of the best universal printer manufacturers in the country. After sale service standard, Connaught has professional technical after-sales service team, can provide you with one to one service, bring you timely, high quality, intimate service. 1. After-sales service scope:
1, first purchase of machine free installation and commissioning, and instructions for machine instructions, simple troubleshooting, replacement methods for consumables, and detailed training.
2、机器的保修期为一年,在保修期内,我司将免费进行维修和更换属于质量原 因造成的配件损坏(自然灾害等不可抗力因素造成的问题不在质保范围内);
3、喷头、抽墨泵属于易损耗材,故不保修;
4、保修期外配件的损坏,更换的配件按成本价收费;
5、保修期外我司技术人员每年不少于2次回访,调查客户机器使用情况
二、售后服务承诺:
1、服务宗旨:快速、果断、准确、周到
2、服务目标:服务质量赢得客户的满意
3、服务效率:接到报修后,在4个工作小时内作出响应,优先考虑电话或视频引导维修,如需上门维修,标准到达时间如下:
1)广州市区内的4-12个小时到达现场;
2)珠三角地区的12-24小时到达现场;
3)广东省以外的48-72小时到达现场。
Main Products
Contact information
New business
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- Xinxiang new textile printing and dyeing Co., Ltd.
- Dongguan Shunyi Embroidery Co., Ltd.
- Wuxi Mei Li te heating machine Co., Ltd.
- Dongguan oak computer cutting equipment Co., Ltd.
- Dongguan Hong Ke Electronic Products Co., Ltd.
- Wujiang City Jin Lun chemical fiber mill
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