Guangzhou color printing machine equipment factory   

Guangzhou nuocai digital products Co., Ltd is a universal printer R & D, design, production, sales in one of the professional company, is engaged in domestic universal printer R & D and production of the pioneer, in the universal printer field accumulated rich experience, relying on the Epson, Intel, Haier well-known manufacturers technical support platform, the company successfully developed the A2, A1, B0, such as a full range of Connaught color card universal printer models, can meet the high quality image output requirement in multi industry, Guangzhou nuocai company is one of the most outstanding universal printer manufacturer. Service standards With professional technical after-sales service team, you can provide you with one to one service, to give you a timely, high-quality, caring service. First, the scope of after-sales service: 1, for the first time to buy the machine free on-site installation and debugging and for the use of the machine instructions, simple troubleshooting, wearing supplies replacement method to do a detailed training. 2, the machine warranty for one year, in the warranty period, our repair will be done free of charge and replacement belongs to the quality of the original cause because of the accessories damage (such as a natural disaster can not be caused by resistance problem is not within the scope of warranty); 3, nozzle, pumping ink pump is a consumable material, it is not warranty; 4, damage warranty parts, replacement parts at cost price charges; 5, the warranty period of our technical personnel not less than 2 times a year to investigate customer machines Two, after-sales service commitment: 1, the purpose of service: fast, decisive, accurate, thoughtful 2, the service goal: service quality to win customer satisfaction 3, the efficiency of service: after receiving the repair, within 4 working hours response priority telephone or video guide maintenance, for on-site maintenance standard arrival time are as follows: 1) 4-12 hours to reach the scene in the urban area of Guangzhou; 2) the Pearl River Delta region 12-24 hours to arrive at the scene; 3) Guangdong province outside the 48-72 hours to arrive at the scene.