Guangzhou Connaught number printing machinery equipment factory   

Guangzhou nuocai digital products Co., Ltd. is a set of universal printer R & D, production and sales of professional company, is engaged in R & D and production of the pioneer of universal printer, the printer has accumulated rich experience in the field, relying on EPSON, Intel Haier well-known manufacturers of technical support platform, the company successfully developed including A2, A1, B0 and other full range nuocai brand universal printer models, which can meet the demand of high quality image output multi industry, Guangzhou nuocai company is one of the most outstanding universal printer manufacturers. After-sales service standard Connaught has a professional technical after-sales service team, you can provide a one to one service, to bring you the timely, high-quality, intimate service. First, after-sales service range: 1, the first purchase of machines free home installation, debugging and instructions for the use of machines, simple troubleshooting, wearing materials replacement methods, detailed training. 2, the machine warranty for one year, in the warranty period, we will free repair and replacement of damaged parts (belong to the quality caused by natural disasters such as force majeure factors caused by the problem is not in the scope of the warranty); 3, nozzle and ink pump are vulnerable materials, it is not warranty; 4, damage warranty parts, replacement parts at cost price charges; 5, the warranty period of our technical personnel not less than 2 times a year to investigate customer machines Two, after-sales service commitment: 1, service tenet: fast, decisive, accurate and considerate 2, service goal: service quality, win customer satisfaction 3, service efficiency: after receiving the repair, within 4 hours of work to respond, give priority to telephone or video guided maintenance, such as home maintenance, the standard arrival time is as follows: 1) within 4-12 hours of arriving at the scene in downtown Guangzhou; 2) the Pearl River Delta area arrives at the site 12-24 hours; 3) arrived at the site 48-72 hours outside Guangdong.