Guangzhou color printing machine equipment factory   

Guangzhou nuocai digital products Co., Ltd. is a set of universal printer R & D, production and sales of professional company, is engaged in R & D and production of the pioneer of universal printer, the printer has accumulated rich experience in the field, relying on EPSON, Intel Haier well-known manufacturers of technical support platform, the company successfully developed including A2, A1, B0 and other full range nuocai brand universal printer models, which can meet the demand of high quality image output multi industry, Guangzhou nuocai company is one of the most outstanding universal printer manufacturers. Service standards With professional technical after-sales service team, you can provide you with one to one service, to give you a timely, high-quality, caring service. First, the scope of after-sales service: 1, for the first time to buy the machine free on-site installation and debugging and for the use of the machine instructions, simple troubleshooting, wearing supplies replacement method to do a detailed training. 2, the machine warranty for one year, in the warranty period, we will free repair and replacement of damaged parts (belong to the quality caused by natural disasters such as force majeure factors caused by the problem is not in the scope of the warranty); 3, nozzle, pumping ink pump is a consumable material, it is not warranty; 4, damage warranty parts, replacement parts at cost price charges; 5, the warranty period of our technical personnel not less than 2 times a year to investigate customer machines Two, after-sales service commitment: 1, the purpose of service: fast, decisive, accurate, thoughtful 2, the service goal: service quality to win customer satisfaction 3, the efficiency of the service: received repair, respond within 4 working hours, preferred telephone or video guide for maintenance, repair, the standard time of arrival is as follows: 1) 4-12 hours to reach the scene in the urban area of Guangzhou; 2) the Pearl River Delta region 12-24 hours to arrive at the scene; 3) Guangdong province outside the 48-72 hours to arrive at the scene.